We are looking for an experienced and proactive Floor Supervisor to oversee the daily operations of the restaurant floor. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a keen eye for detail. The Floor Supervisor will be responsible for ensuring smooth service, managing staff, and maintaining a high standard of cleanliness and guest satisfaction.

Key Responsibilities:

• Supervise and lead the front-of-house team, including waiters.
• Greet and interact with guests to ensure a positive dining experience.
• Handle guest complaints or issues in a professional and timely manner.
• Train, coach, and provide feedback to team members on service techniques.
• Ensure that all health and safety regulations.
• Assist in maintaining inventory levels of service supplies.
• Collaborate with the kitchen staff to ensure food quality and timeliness.

Qualifications:

• Proven experience as a supervisor in a restaurant setting.
• Strong leadership and management skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to work in a fast-paced environment while remaining calm and efficient.
• Flexibility to work evenings, weekends, and holidays as required.
• A high school diploma or equivalent, having certification in restaurant is a plus